Refund and Returns Policy

Refund Policy

Thank you for choosing Everyday Pour for your beverage needs. We are committed to providing quality products and excellent customer service. If you find yourself unsatisfied with your purchase, we are here to assist you.

Refund Eligibility:

  • Refunds are applicable only for orders that have not been shipped. Once your order has been dispatched, we are unable to process a refund.
  • To initiate a refund, please contact us at info@everydaypour.com, providing your order number and the reason for your refund request.

Shipping Insurance: Customers have the option to include shipping insurance during the checkout process to safeguard against loss or damages during transit. If shipping insurance is not selected, Everyday Pour will not be held responsible for any loss or damages that may occur after the product leaves our facility.

Delivery Responsibility: It is the customer’s responsibility to ensure that someone is available at the specified delivery address to receive the order. If the recipient is unavailable, leading to additional fees (e.g., re-delivery charges), the customer will be responsible for covering these costs.

How to Request a Refund:

  1. Reach out to us at info@everydaypour.com, including your order number and the reason for your refund request.
  2. If your order meets the refund criteria, we will provide instructions on returning the product.
  3. Upon receiving and inspecting the returned item, we will inform you of the approval or rejection of your refund.
  4. If approved, the refund will be processed, and a credit will be applied to your original payment method within a specified timeframe.

Contact Information: For any questions regarding our refund policy, please don’t hesitate to contact us at info@everydaypour.com.

Thank you for selecting Everyday Pour. We appreciate your trust and business!